Shipping policy

Shipping Policy

Thank you for shopping with AUDIVO. We are committed to delivering your orders as quickly and safely as possible.

Order Processing

  • All orders are processed within 1–2 business days after your order is placed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.

Delivery Time

Pakistan

  • Estimated delivery time: 3–5 business days nationwide.

International Shipping

  • Estimated delivery time: Up to 8 business days for most international destinations.

Please note that delivery times are estimates and may vary depending on your location, courier service, and other circumstances beyond our control.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • High order volumes

  • Weather conditions

  • Public holidays

  • Customs clearance for international orders

  • Courier or transportation disruptions

  • Remote or hard-to-reach delivery locations

If your shipment is delayed, we appreciate your patience and understanding. Our team will work closely with our delivery partners to help ensure your order reaches you as soon as possible.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before your order is confirmed.

Order Tracking

Tracking information will be provided once your order has been dispatched, where available. You can use the tracking details provided to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and contact information are accurate before placing your order.

AUDIVO is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact the AUDIVO customer support team as soon as possible.

We will work with the relevant shipping carrier to investigate the issue and provide the best possible resolution.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact the AUDIVO customer support team.

We are always happy to assist you.

Thank you for choosing AUDIVO.